Jen-Ken kilns ship via motor freight through R+L Carriers or another authorized nationwide freight carrier. Motor freight shipping must be arranged and processed in a separate transaction over the phone.

Before placing your kiln order, please call us at (863) 329-KILN to confirm shipping costs and next steps.

Jen-Ken kilns are factory-direct and built to order, with an estimated build time of 8–12 weeks.

Most parts and accessories orders ship within 4 business days (Tuesday–Friday, 8:00 AM–4:00 PM EST).

For complete details on shipping costs, delivery timelines, available carriers, payment methods, order tracking, returns, and more, view our full Shipping Policy.